Privacy Policy

Effective Date: July 23, 2025

Hollywood LEDs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.hollywoodleds.com. This policy applies to all site visitors, particularly those located in California, in accordance with the California Online Privacy Protection Act (CalOPPA).

🔍 1. Information We Collect

We collect the following categories of personally identifiable information (“PII”):

  • Contact Information: Name, email address, phone number, shipping and billing address.

  • Account Details: Login credentials if you create an account.

  • Order Information: Payment details (processed securely via third-party gateways), order history.

  • Device Information: IP address, browser type, device identifiers.

  • Behavioral Data: Pages visited, time spent, referring URLs, and actions taken on our website (via cookies and analytics tools).

📦 2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or customer support inquiries

  • Send promotional emails or marketing (with your consent)

  • Improve website functionality and user experience

  • Prevent fraud and ensure security

🔗 3. Sharing Your Information

We do not sell your personal information. However, we may share your data with the following types of third parties:

  • Payment Processors (Shopify Payments, PayPal)

  • Shipping Partners (Stamps.com, USPS, UPS, FedEx)

  • Email Service Providers Gmail and Mailchimp

  • Analytics Providers (Google Analytics)

  • Platform Providers (Shopify as our eCommerce host)

All third parties are obligated to safeguard your data in accordance with privacy regulations.

👤 4. How You Can Access or Correct Your Information

You may:

  • Access and correct your information by logging into your account

  • Request deletion or corrections by emailing us at: hollywoodleds@gmail.com

We will respond within 30 days to requests regarding your personal data.

🔔 5. Changes to This Privacy Policy

We may update this policy from time to time. If material changes are made, we will:

  • Post a notice on our homepage

  • Email registered users, when applicable

Changes take effect on the Effective Date posted above.

🚫 6. Do Not Track (DNT) Signals

Our website does not respond to browser “Do Not Track” signals. However, you can control tracking preferences through your browser settings and cookie banners.

🍪 7. Cookies and Third-Party Tracking

We use cookies and tracking technologies to:

  • Understand user behavior and improve the site

  • Run analytics (Google Analytics)

  • Power features like shopping carts and language preferences

You can disable cookies in your browser, but some features of our site may not work properly.

🧒 8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

📬 9. Contact Us

If you have any questions about this Privacy Policy, or wish to make a data request, please contact:

Hollywood LEDs
Email: hollywoodleds@gmail.com
Mailing Address: 150 W Pomona Ave, Monrovia CA 91016

  • Chat conversations may be recorded or monitored

  • Third-party services may be used to operate the chat